Shipping Information
At TrueLinens, we are committed to delivering your favorite linen products to your doorstep with efficiency and care. Here’s everything you need to know about our shipping process:
Domestic Shipping:
- Processing Time: Orders are typically processed within 1-2 business days.
- Standard Shipping: Delivered within 5-10 business days after processing.
- Expedited Shipping Options: Available for an additional fee, with delivery within 3-5 business days after processing.
International Shipping:
- Availability: We ship to select international destinations. Please check our website for available countries.
- Delivery Time: International shipping times vary based on destination, typically ranging from 5-15 business days.
- Customs and Duties: Please note that international orders may be subject to customs fees and import duties of the destination country. These charges are the responsibility of the recipient.
Free Shipping:
- Qualifying Orders: We offer free standard shipping on domestic orders over a certain value. Please refer to our website for details.
Tracking Your Order:
- Shipment Confirmation: Once your order is shipped, you’ll receive an email with a tracking number.
- Track Online: Use the provided tracking number to keep an eye on your shipment’s progress.
Packaging:
- Eco-Friendly: In line with our commitment to sustainability, we use environmentally friendly materials for our packaging.
Returns and Exchanges:
- Hassle-Free Returns: If you’re not completely satisfied with your purchase, we offer easy returns and exchanges. Please refer to our Returns Policy for details.
Customer Support:
- Here to Help: If you have any questions or need assistance with your order, our customer support team is here to help. Contact us through our website.
At TrueLinens, we strive to ensure that your shopping experience is as seamless and enjoyable as the comfort of our linen products. Thank you for choosing sustainable elegance with TrueLinens.
